Warranty

LEGO Time by IQHK One (1)-Year Limited Warranty 

IQHK warrants to the original purchaser that this product will be free from defects in materials and workmanship under normal indoor use for a period of one (1) year from the date of purchase.  

What is covered?  

  • Defects in the manufacturing; this is defined as a fault in the material or the workmanship of the product.  

What is not covered?  

  • Batteries or normal battery depletion   
  • Damage resulting from misuse, abuse, negligence, accidents, drops, or impacts   
  • Unauthorized modification, disassembly, or repair   
  • Water exposure, excessive humidity, outdoor use, or exposure to extreme temperatures   
  • Cosmetic damage or normal wear and tear that does not affect functionality   
  • Damage caused by battery leakage   
  • Compatibility issues caused by worn, warped, aged, or non-standard bricks or accessories   
  • Items purchased through a non-authorized retailer  

What we will do:  

  • Provide a replacement item.  

  Information Required:  

  • A copy of a dated proof of purchase  
  • A picture or short video showing the issue(s)  
  • Detailed description of the defect  

This warranty is applicable to private residential customers only and does not apply to retailers and commercial establishments. This warranty provides you with specific rights; you may have other rights that vary by region, country, or state.

To initiate a warranty claim, please contact your Authorized Regional Distributor listed on the back of your package or contact info@iqhk.com if you need help determining your authorized regional distributor.