LEGO Time by IQHK One (1)-Year Limited Warranty
IQHK warrants to the original purchaser that this product will be free from defects in materials and workmanship under normal indoor use for a period of one (1) year from the date of purchase.
What is covered?
- Defects in the manufacturing; this is defined as a fault in the material or the workmanship of the product.
What is not covered?
- Batteries or normal battery depletion
- Damage resulting from misuse, abuse, negligence, accidents, drops, or impacts
- Unauthorized modification, disassembly, or repair
- Water exposure, excessive humidity, outdoor use, or exposure to extreme temperatures
- Cosmetic damage or normal wear and tear that does not affect functionality
- Damage caused by battery leakage
- Compatibility issues caused by worn, warped, aged, or non-standard bricks or accessories
- Items purchased through a non-authorized retailer
What we will do:
- Provide a replacement item.
Information Required:
- A copy of a dated proof of purchase
- A picture or short video showing the issue(s)
- Detailed description of the defect
This warranty is applicable to private residential customers only and does not apply to retailers and commercial establishments. This warranty provides you with specific rights; you may have other rights that vary by region, country, or state.
To initiate a warranty claim, please contact your Authorized Regional Distributor listed on the back of your package or contact info@iqhk.com if you need help determining your authorized regional distributor.